Privacy Policy

We keep things simple at ReUp Mobile,

  • Any personal information we obtain from you is ONLY to complete your order
  • We will do our BEST to always use security safeguards such as SSL encryption and other leading encryption methods to protect your information
  • And we will never, ever, and ever compromise by using your personal information for the purpose of spam


ReUp Mobile has built a web site to serve the prepaid mobile consumer by making their lives easier to ReUp their cellular plan of choice.  We value the relationship we have with our users and customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and exceeding our own internal standards and best practices.

ReUp Mobile notifies our customers under the following:

  • What personally identifiable information is collected from you through the Web site;
  • How the information is used;
  • With whom the information may be shared;
  • What choices are available to you regarding collection, use and distribution of the information;
  • What security procedures are in place to protect the loss, misuse or alteration of information under ReUp Mobile’s control; and
  • How you can correct or update your information;

If you have questions or concerns regarding this Privacy Policy, or complaints arising from our use of your personal information, please contact us via email at

What information we collect and how we use it

Non-personally identifiable information

Location Information

We collect location information in order to improve your shopping experience. If you shop for location-specific products such as a wireless or satellite rate plan, we ask for a zip code and record this information via a cookie so that we may display only services which are available in your area. We also save this information so that we don’t have to ask for it again on your next visit.

We also collect information about your computer, including without limitation hardware, software and configuration information, your IP address, operating system, browser type, domain name of your Internet service provider, URL, access times and/or referring Web site address. We use this information to evaluate and track your order, help administer our Web site, examine overall traffic trends and to help improve our site and make your browsing and purchasing experience more enjoyable. We also use this information to improve the design and content of our Web site, personalize your Internet experience, analyze service usage, track user activity and minimize fraud.


Cookies are used by your computer's browser to store your preferences. We use both session and persistent cookies. Cookies, by themselves, do not tell us your e-mail address or personally identifiable information. In addition, some of our advertisers and business partners or affiliates may use cookies on our site. We have no access to or control over these cookies and their use is not covered by this Privacy Policy.

Tracking Pixels

This site makes use of a technology designed to enhance your browsing experience and to monitor and enhance the effectiveness of marketing activities conducted by us and/or our business partners or affiliates. The technology makes use of a small and transparent Java. Aggregate reporting information is collected and made available to us and/or our business partners or affiliates. No personal or personally identifiable information is gathered or used in this process.

Personally identifiable information

Order Information

For auto ship reloads, ReUp Mobile might require your Social Security number and date of birth to eliminate the possibility of fraud and ensure the accuracy of the credit information we use when processing your order. ReUp Mobile will never utilize your personal information to run credit history checks.  All information submitted is protected by our secure server, which automatically encrypts your personal information, name, address, and telephone number, so that it cannot be read while traveling over the Internet.

We use the contact information you provide to communicate with you, such as to send you order confirmations, respond to your inquiries and provide you with important product updates, warranty and/or safety information. In addition, we use contact information you provide to offer you additional products, programs or services that we believe may be of interest to you. You can easily opt out of receiving marketing emails by clicking the unsubscribe link at the bottom of the e-mail.  Except as set forth in this Privacy Policy, we do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes unless you authorize us to do so.

Supplementation of Information

We may, from time to time, supplement the information we collect online with outside records (e.g., information from our strategic partners, service providers, or the United States Postal Service) to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to purchase products or services that we believe may be of interest to you.

Social Media

If you use a blog on one of our Web sites, any personally identifiable information you submit or post on such sites can be read, collected, and/or used by other users of these sites. We are not responsible for the personally identifiable information you choose to submit on these sites.

Sharing of your information

Trusted third parties

Please be assured that any third parties who have access to the information you provide, including our marketing partners, agents, contractors and business partners or affiliates, have agreed to protect it in a manner that is consistent with this Privacy Policy. To fulfill your requests for products and services, we may need to share some of your personally identifiable information with the service provider from which you have requested service. More specifically, when you place an order, we will share contact and ID verification information required by the service provider. The service provider may use this information for credit approval, service activation, and from time to time, its own marketing purposes in accordance with its privacy policy. You should consult the service providers' privacy policy, as this Privacy Policy does not cover their use of your information. We may need to share your personally identifiable information with other third party service providers that assist us with online chat services, credit card processing, fraud screening and shipping in connection with your order and/or use of our site. We also work closely with and may share your contact information with trusted third party business partners or affiliates to provide you with information on products and services that may be of interest to you.

Co-branded web sites and offers

You might be able to access ReUp Mobile through many third party co-branded Web sites and partner marketing efforts. ReUp Mobile will always do its best to not confuse the consumers about how we represent our products and services.  Whenever you provide contact information on a co-branded page, that data may be shared with the third party site or partner through which you access ReUp Mobile. We encourage you to read the privacy policies of such third parties, as their privacy policy also governs their use of your information.

ReUp Mobile sometimes may offer content (e.g., promotions, affiliations, sponsorships) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable and other information that users voluntarily submit or authorize ReUp Mobile to provide to accept the offer. We encourage you to read the privacy policies of such third parties, as their privacy policy also governs the maintenance and use of your information.


This site may contain links to other Web sites whose information practices may be different from ours. Our Privacy Policy does not cover these third party Web sites’ uses of your information. Visitors should consult the sites' privacy notice as we have no control over information that is submitted to, or collected by, these third parties.

Legal process/disclaimer

We may disclose personally identifiable information in response to or in connection with judicial or regulatory proceedings or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.


We have put in place multiple levels of physical and electronic security to safeguard and help prevent unauthorized access to our systems, maintain data security and securely use the information we collect. These measures include secure Web pages, VeriSign SSL certificate ensuring the privacy and security of order information, and HackerSafe certification, representing the highest security scanning standards of the U.S. government and all major credit card providers. All information submitted is protected by our secure server, which automatically encrypts your personally identifiable information so that it cannot be read while traveling over the Internet.

Reviewing and making choices about the use of your information

Reviewing and updating your information

If you would like to review, update and/or correct the personally identifiable information that we have collected from you online, simply e-mail to

Choices/Opt out

If you prefer not to receive marketing information, including emails, from us, or wish to deactivate your account information if you are no longer an active customer, simply e-mail to Please note that if you choose to opt out of marketing programs, you will continue to receive important service-related communications (e.g., order confirmation or product safety information) which is not promotional in nature.

Contact us

If you have any questions regarding this Privacy Policy, or would like more information on our privacy practices, simply email  to

Updates and notification of changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Acceptance of this privacy policy

By visiting this Web site, you are accepting the practices described in this Privacy Policy.

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